Easily Cancel Your Order On AeroPostale – Quick, Easy, and Hassle-Free!

How To

Are you looking to cancel an order you placed on Aeropostale? Cancelling an order can be a tricky process, and it can be difficult to know where to start. Fortunately, this guide will help you understand how to cancel your Aeropostale order. We’ll cover the different options available to you, such as cancelling through the customer service line or through the website, and provide step-by-step instructions for each option. By following the tips outlined in this guide, you’ll be able to successfully cancel your Aeropostale order.

Step-by-Step Guide to Cancelling an Order on Aeropostale

If you wish to cancel an order placed on Aeropostale, you can do so in a few simple steps.

  1. Log in to your Aeropostale account using your email address and password.
  2. Go to the ‘My Orders’ page to find the order you wish to cancel and click on the ‘View’ button next to it.
  3. Once the order has been opened, click on the ‘Cancel’ button located at the bottom of the page.
  4. Confirm your cancellation request by pressing the ‘Yes’ button.
  5. You will then receive a confirmation email to notify you that your order has been cancelled.

It is important to note that orders placed on Aeropostale are typically processed very quickly, and may have already shipped. If this is the case, you may need to contact Customer Service to have your order cancelled. You can do this by calling the number listed on the Aeropostale website or by sending an email to [email protected].

Cancelling an order on Aeropostale is a straightforward process, and you should have no trouble cancelling your order in a timely manner.

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Understanding the Cancellation Policy of Aeropostale

Aeropostale is committed to providing customers with the highest levels of service and satisfaction. To ensure customers are satisfied with their purchases, Aeropostale has formulated a cancellation policy. This policy outlines the conditions under which customers may cancel their orders and receive a refund.

Aeropostale allows customers to cancel their orders within 24 hours of placing the order. For orders cancelled within this time frame, customers are eligible for a full refund. After 24 hours, however, customers may still cancel their orders; however, they will only receive a partial refund. In the event that Aeropostale has already shipped the order, customers are not eligible for a refund and the item must be returned in accordance with Aeropostale’s return policy.

In the event that a customer wishes to cancel an order placed using a promotional code or coupon, the customer will only be eligible for a partial refund. This refund will be equal to the amount paid for the item minus any discounts provided by the promotional code or coupon.

Aeropostale reserves the right to refuse to process any cancellation request at its discretion. Customers are encouraged to contact the Aeropostale customer service team if they have any questions or concerns about their cancellation request.

By adhering to Aeropostale’s cancellation policy, customers can rest assured that their orders will be cancelled in a timely and effective manner. Furthermore, customers can be confident that they will receive a fair and equitable refund for orders cancelled in accordance with Aeropostale’s policy.

What Options are Available When You Need to Cancel an Order on Aeropostale?

If you need to cancel an order with Aeropostale, there are a few options available. Depending on the status of the order, you may be able to cancel it online or by phone.

If the order has not yet been shipped, you can log into your Aeropostale account and select the “Order History” option. This will show all your current orders, including any pending orders. You should see an option to cancel the order at the bottom of the page.

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If the order has already been shipped and you wish to cancel it, you can call Aeropostale’s customer service line at 1-800-282-6575. The customer service representative will be able to cancel the order for you.

You should also be aware that if you choose to cancel an order after it has already been shipped, you may be subject to a restocking fee. This fee will be deducted from any refund that is due to you.

In summary, there are several options available if you need to cancel an order on Aeropostale. If the order has not yet been shipped, you can easily cancel it online. If the order has already been shipped, you can call customer service and they will be able to cancel it for you. However, you may be subject to a restocking fee if you choose to cancel the order after it has already been shipped.

How to Get Refunds for Cancelled Orders on Aeropostale

If you have recently had an order from Aeropostale cancelled, you may be eligible for a refund. Aeropostale provides refunds for cancelled orders in accordance with their return policy.

In order to get a refund for a cancelled order, you must take the following steps:

  1. Contact Aeropostale Customer Service. Aeropostale’s customer service can be reached at 1-800-282-6575 or via their website. Provide them with your order number, as well as the reason for the cancellation.
  2. Request a refund. Once Aeropostale has verified your order, they will begin the refund process. Depending on the payment method used, you may receive a refund within a few business days.
  3. Follow up with Aeropostale. If you do not receive a refund within the estimated timeframe, contact Aeropostale again to follow up on the status of your refund.

By following these steps, you can get a refund for your cancelled order from Aeropostale.

Tips for Making the Cancellation Process Easier on Aeropostale

  1. Send a notification of cancellation in writing: Cancelling an order from Aeropostale should always be done in writing. Sending a written notification helps to ensure that Aeropostale is aware of the cancellation and can take the necessary steps to process it quickly.
  1. Contact Aeropostale’s customer service department: To make the cancellation process easier, customers should contact Aeropostale’s customer service department directly. The customer service representatives can provide helpful guidance on the cancellation process, as well as answer any questions regarding the order.
  2. Include all necessary information: When submitting a cancellation request, customers should provide as much information as possible. This includes the order number, customer name, and contact information. Providing accurate and complete information will help Aeropostale process the cancellation quickly and efficiently.
  3. Follow up with Aeropostale if necessary: Once a cancellation request is submitted, customers should follow up with Aeropostale to make sure that their request was received and processed. If there are any delays or issues, customers should contact Aeropostale’s customer service department for assistance.
  4. Be patient: Cancelling an order from Aeropostale can take time, so customers should be prepared to be patient throughout the process. Aeropostale will do its best to process the cancellation request as quickly as possible, but in some cases, it may take longer than expected.
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How do I cancel an order on Aeropostale?

You can cancel an order on Aeropostale by contacting Customer Service at 1-800-991-6815.

When can I cancel my order?

Orders can be cancelled within 24 hours of placing the order.

What happens if I cancel my order?

If you cancel your order, your payment will be refunded.

Are there any fees associated with cancelling an order?

No, there are no fees associated with cancelling an order.

How long will it take for my refund to be processed?

Refunds are typically processed within 72 hours of cancellation.


In conclusion, it is easy to cancel an order on Aeropostale. All you need to do is log into your account, go to your order history, select the order you want to cancel, and follow the on-screen instructions to complete the cancellation. It is important to note that you must cancel your order before it has been shipped in order to receive a full refund.