Last Update April 2022
Alexa is without doubt one of Amazon’s most innovative products over the years. The product was just as well-received as their Echo One a year earlier. Alexa is a smart speaker that can help us live more comfortably. All we have to do to get it to do the task we need, we simply speak to it. But, what we can do when alexa won’t connect to wifi at all?
Well, it’s practically the same as when the Amazon Echo won’t connect to WiFi. If your Alexa or any Echo dot you own won’t connect to WiFi, there are many reasons behind it. TechinDroid has some simple tips to help you solve your problem.
Note! Note! Echo devices can connect to dual-bandwidth wifi networks (2.4 GHz or 5 GHz), that use 802.11a/b/g/n. The Echo devices won’t connect to WiFi via ad-hoc (or peer-to-peer) networks since they’re not compatible with that kind of network.
How to Fix When Alexa Won’t Connect to WiFi 2022
Try this first
1. On Echo devices with a screen: If the light on your device is orange, your device’s Wi-Fi connection does not work as expected. To find out which Wi-Fi network you are connected to go to Settings and select Wi-Fi.
2. If necessary, ensure that you have the password for your network. The password of your WiFi network must be entered if there is a lock icon. The password you enter is not your Amazon password.
3. Update the router’s firmware or modem’s hardware in case it’s outdated.
4. WPA2 or WPA2 may be used simultaneously by the router for security purposes. To solve connection problems, change the security type of the router to WPAor WPA2 If the router also has an option that allows you to choose the type of coding, configure this option only in AES.
Start the Echo device again and reboot the WiFi router
Most problems with the Wi-Fi network can be solved by restarting the Echo, modem or router.
1. Wait 30 seconds before you turn off your router or modem.
2. Now turn on your modem, and then wait for the computer to start up.
3. Once the modem has been restarted, you can turn the router on again. Then wait until it boots completely.
4. After the network hardware has restarted, remove the power adapter and wait for it to be unplugged. Then plug it again.
5. Restart your Echo device, network hardware and connect to Wi-Fi again.
Tip: If the problem persists after the restart, Reset the default settings of the Echo device.
To restore the device’s default settings, follow these steps:
Have you had problems setting up your Wi-Fi network password
You will need to enter your Wi Fi network password again if you’ve recently changed your password.
Amazon allows you to save your Wi-Fi network passwords by running the Wi Fi network configuration of compatible devices again. Once you’ve reconnected to Wi Fi network, your updated Wi Fi password will automatically be saved on Amazon.
Reduce the Load & Check Coverage of your Wi-Fi network
The Wi-Fi performance can be affected if you have multiple devices connected to the network.
To free up network bandwidth, turn off any devices you don’t use.
Place the device in the room closest to router or modem, if possible.
You should ensure that the device is not in direct contact with any interference sources (microwaves, baby monitor devices, etc.).
(Optional) Connect the device to the router’s 5 GHz Wi-Fi frequency band (in case you have any). Wi-Fi devices are limited to connecting to the band of 2.4 GHz. The network might be slower if there are many devices using this band. The 5GHz band is more saturated and allows for better connections.
Reach out to your Internet service provider, router manufacturer, or network administrator
If still Alexa won’t connect to WiFi after everything you did, find out if there are other devices that can connect to the network (such as tablets or mobile phones). Your Wi-Fi network may be the reason you are unable to connect. To get help, please contact your Internet provider, your network administrator, or the person responsible for setting up your network.